Frequently Asked Questions
Everything you need to know about your Brick electronics experience.
What is the standard shipping time for my order?
We offer expedited shipping on all electronics. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Do Brick products come with a warranty?
Yes, all hardware purchased through Brick includes a standard 12-month manufacturer warranty that covers defects in materials and workmanship.
What is your return policy for opened electronics?
You can return items within 30 days of delivery. Please note that opened electronics may be subject to a 15% restocking fee unless the item is found to be defective.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and financing options through Klarna for eligible purchases.
Are your products compatible with international voltage standards?
Most of our portable electronics are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting support before using them with international adapters.